Frequently Asked Questions
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Simply browse our collection, add books to your cart, and proceed to checkout. You can checkout as a guest or create an account for faster future orders. We accept Cash on Delivery, Bank Transfer, and Online Payment.
We charge a flat delivery fee of Rs. 340.00 for all orders across Sri Lanka. Delivery typically takes 3-7 business days depending on your location.
Yes! Once your order is confirmed, you can track it using your order number on our Track Order page. You will also receive email updates as your order progresses.
We accept returns within 7 days of delivery if the book is damaged, defective, or if you received the wrong item. The book must be in its original condition. Please contact us with your order number and photos of the issue.
Yes, we offer Cash on Delivery (COD) for all areas in Sri Lanka. You can pay in cash when your order is delivered to your doorstep.
Yes, you can cancel your order while it is still in "Pending" or "Confirmed" status. Once the order has been shipped, it cannot be cancelled. You can manage your orders from your dashboard.
You can reach us through our Contact Us page, call us at +94 75 264 7553, or email us at bookpointpro@gmail.com. We respond within 24 hours.